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USA Today: Want happy customers? Satisfy your employees

May 4, 2016

From USA Today

Want happy customers? Satisfy your employees

Sometimes investing in your employees means preparing them to eventually move onto something new, and that’s just fine with Rent the Runway co-founder and CEO Jennifer Hyman.Quarterly, employees at the fashion startup, which rents clothing, jewelry and handbags to women for special occasions and everyday wear, have set objectives that they work to meet. One of those, Hyman says, is always related to their own career goals.”We have enabled people to bounce around at Rent the Runway and gain experience at various different divisions so that when they leave here they are fully equipped to go found their own companies,” Hyman says. “We have close to 15 groups of women who have left Rent the Runway and have become entrepreneurs themselves after an experience here and that’s something we’re extremely proud of.”


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